章节目录:

自序: 如何将本书效益最大化 How to Get the Most Out of This Book 第一部 为人处世的基本技巧 Fundamental Techniques in Handling People 第一部 第一章: 如欲采蜜，勿蹴蜂房 "If You Want to Gather Honey, Don't Kick Over the Beehive" 第一部 第二章: 与人相处的大秘窍 The Big Secret of Dealing with People 第一部 第三章: 影响他人的方法 "He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way" 第二部 让你处处受欢迎的六项法则 第一章: 诚心诚意地对别人感兴趣 Do This and You'll Be Welcome Anywhere 第二部 第二章: A Simple Way to Make a Good First Impression 第二部 第三章: If You Don't Do This, You Are Headed for Trouble 第二部 第四章: An Easy Way to Become a Good Conversationalist 第二部 第五章: How to Interest People 第二部 第六章: How to Make People Like You Instantly 第三部 How to Win People to Your Way of Thinking 第一章: You Can't Win an Argument 第三部 第二章: A Sure Way of Making Enemies—and How to Avoid It 第三部 第三章: If You're Wrong, Admit It 第三部 第四章: A Drop of Honey 第三部 第五章: The Secret of Socrates 第三部 第六章: The Safety Valve in Handling Complaints 第三部 第七章: How to Get Cooperation 第三部 第八章: A Formula That Will Work Wonders for You 第三部 第九章: What Everybody Wants 第三部 第十章: An Appeal That Everybody Likes 第三部 第十一章: The Movies Do It. TV Does It. Why Don't You Do It? 第三部 第十二章: When Nothing Else Works, Try This 第四部 Be a Leader: How to Change People Without Giving Offense or Arousing Resentment 第一章: If You Must Find Fault, This Is the Way to Begin 第四部 第二章: How to Criticize—and Not Be Hated for It 第四部 第三章: Talk About Your Own Mistakes First 第四部 第四章: No One Likes to Take Orders 第四部 第五章: Let the Other Person Save Face 第四部 第六章: How to Spur People On to Success 第四部 第七章: Give a Dog a Good Name 第四部 第八章: Make the Fault Seem Easy to Correct 第四部 第九章: Making People Glad to Do What You Want