Years ago the General Electric Company was faced with the delicate task of removing Charles Steinmetz from the head of a department. Steinmetz, a genius of the first magnitude when it came to electricity, was a failure as the head of the calculating department. Yet the company didn't dare offend the man. He was indispensable -- and highly sensitive. So they gave him a new title. They made him Consulting Engineer of the General Electric Company -- a new title for work he was already doing -- and let someone else head up the department.

Steinmetz was happy.

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