A: Good morning, Ma'ma. Can I help you?
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B: Yes. I'm in room 8715. The room's insulation is too bad. My husband and I couldn't get any real sleep last night. There was a construction going on all night outside. It's just a nightmare for us!
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A: I'm terribly sorry.
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B: Anyway, I'd like a change a room. Do you have a quiet double-room available now?
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A: A minute, please. Let me check on the computer to see if there is any room available. What about this one? It's on the sunny side with a big balcony. And it's a pretty quiet room.
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B: Sounds good. Can I have a look at it first?
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