In the waiting room he has to fill out a questionnaire. The seats are brightly coloured, arranged around a coffee table with a children's abacus toy on it. The coffee table is much too low for him to lean forward and fill out the pages on its surface, so he arranges them awkwardly in his lap instead. On the very first question he pierces the page with his ballpoint pen and leaves a tiny tear in the paper. He looks up at the receptionist who provided him with the form but she's not watching, so he looks back down again. The second question is headed 'Pessimism'. He has to circle the number beside one of the following statements:

0. I am not discouraged about my future

1. I feel more discouraged about my future than I used to be

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